At the Landgericht and Amtsgericht Bonn there is an information and help desk which is located in the entrance hall. It is easily visible and not to be missed. During opening hours, members of the court staff will offer advice and assistance to visitors and especially tell them where they can find offices and other facilities they are looking for.
This service has been prepared for several months. The court employees working at the information and help desk have undergone a work experience scheme with the various departments and divisions of the Amtsgericht and Landgericht Bonn which enables them to provide the requested information from their own experience. In addition, they will provide visitors with documents they need, e.g. in order to apply for a certificate of inheritance or an extract from a register.
The information and help desk can be contacted at +49-228-702-1800 or -1801.